Frequently Asked Questions

No.  All items are designed with artificial florals and greenery. 

Size information is included in the item's description. If you still are not sure, please review all of the photos of the item as they may help you have a better understanding of the size. For example, most wreaths are photographed on an outside door.

If your favorite wreath is no longer available please send us a note.  We would be more than happy to work on a similar version for you.   Unfortunately, we are unable to guarantee an exact match due to seasonal supply changes and supply shortages.  What's great this is that you will have your very own unique version!

All sales are final but please contact us immediately if there is any problem with your order.  If it is determined that the item must be returned, the customer will receive a full refund minus the shipping charges.  Item must be shipped within 7 days after it was received. 

Items must be returned in the original packaging, in the same, unused condition it was received.

Returns are not accepted for custom orders.

~Small items (such as lantern swags and bows) are shipped via USPS First Class.   

~All large items are shipped via FedEx or UPS.

~Shipping is to the 48 contiguous states.  

~Shipments to AK, HI or PR are at the expense of the customer. Customer will be invoiced shipping fees prior to shipping.  Please contact us to inquire.

~At the moment we are unable to accommodate international shipments.